Fiserv, Inc. (NASDAQ: FISV) is a leading global technology provider serving the financial services industry. Global Services is the offshore IT/ITeS arm of Fiserv, set up with a goal to become the preferred offshoring partner for the BFSI sector. Based in Brookfield, WI, USA, Global Services at Fiserv operates through multiple offshore delivery centers in India, and offers near shore services from Costa Rica, South America.
We offer integrated IT and BPO solutions that enable our customers to get the most out of their technology investment. Our IT portfolio includes Infrastructure, Testing, Architecture & Technology and comprehensive Application Services. Our BPO portfolio includes Investments, Mortgage, and Collections.
We have established Centers of Excellence (CoE) in Technology, Quality Assurance, Banking and Technical Publications. This brings enhanced delivery capability through implementation of industry best practices and sustained efforts for knowledge management.
Global Services at Fiserv has achieved key industry certifications including CMMI Level 5, ISO27001, PCI DSS and SAS 70 that demonstrate its commitment to process maturity and information security.
Sustained employee development has been our key focus area. A significant step in this direction has been enhancing the domain knowledge of associates through industry certifications like ABA, CPCU, INS, FLMI etc.
Global Services at Fiserv is poised to grow as a leading service provider and increase its employee base & delivery infrastructure over the next several years.