Fiserv Global Services
Insurance

Insurance

We offer comprehensive back office services to enable both Life and P&C insurers reduce product maintenance costs, react quickly to market changes and create lasting value. Our strong domain expertise is reflected in resources holding internationally acclaimed insurance domain certifications, including papers like INS, FLMI, CPCU and fellowships with Indian Life Institute and Indian P&C Institute.

Customer Challenges

  • Need for continued innovation to retain market position
  • Enable IT to proactively respond to business needs
  • Increasing need for streamlined policy and claims management for cost reduction and improved operational efficiencies
  • Striving to improve the service capabilities
  • Need to streamline development, deployment and maintenance process
  • Migration from cumbersome legacy systems to efficient, state of the art systems

Our Offerings

  • Architecture and Technology Services through resources trained on insurance business applications. Our highly qualified and experienced development team can be engaged in end-to-end development by implementing appropriate project management methodologies. This is further enhanced through leveraging the capabilities of Technology Center of Excellence.
  • Business Analysis Services: Requirement elicitation, mapping of business processes, creation of business & functional specifications and providing testing support in functional and domain areas
  • Testing Services: Complete, independent verification and validation offerings that include all activities from understanding business requirements, environmental setup, developing test strategies and directions (manual and automated), all geared to provide a robust product to the end customer.

Business Value

  • Extensive experience in both the American and Indian insurance industry
  • Exposure to major Insurance applications used by the top 10 insurers
  • Knowledge of state specific rating and legal nuances
  • IT enabled achievement of strategic objectives
  • Reduced time to market and improvements in cost and energy efficiency
  • Services
  • Industry Expertise
  • Consulting Services
  • Center of Excellence