Fiserv Global Services
Lending

Lending

Our Lending team offers solutions across the value chain like Brokers, Financial Services Companies, Servicer Companies, Commercial Banks, Savings and Loan Institutions, Credit Unions and thrifts. We have experts holding American Bankers Association (ABA) and Mortgage Bankers Association (MBA- USA) certifications.

Customer Challenges

Along with the dilemma of managing technology, market and ever increasing demands of the customers and regulatory agencies, lenders face the need of:

  • Multiple and diversified solutions out of single platform
  • Meeting compliance requirements
  • Mergers and loan conversions
  • Potential growth vis-à-vis expense reduction
  • Automated workflow
  • Continuous improvement and product innovation

Our Offerings

Combining technological experience with a deep understanding of Lending (Mortgage, Auto and Consumer Lending) and Leasing solutions, we offer the following services:

  • Cost Management: Controls costs related to 24x7 production support, testing, product enhancement and maintenance, release management, PMO and helpdesk support.
  • Systems Consolidation: Scalable, cost-effective solutions to accelerate the benefits of consolidation.
  • System Reengineering and Remodeling: Using ultra-modern industry standards to apply to system for revamping workflow, presentability and usage to improve overall output from the system. Changing technology platform for better portability (with equal or higher functional features) and increasing customer base.
  • Portfolio Management: Supports cross-sell initiatives, customer segmentation and retention, account management and regulatory solutions.
  • Business Process Reengineering & Business Process Management: Re-designing your business processes to improve productivity with loan workflow automation, digital asset and content management, and lending business process automation.
  • Business Intelligence: Database modeling and design, data warehouse migration and data cleansing and analytics to support cross-sell initiatives, customer segmentation and retention, and account management by providing the right data when you need it.
  • Risk Management & Compliance: "Controls delinquency" with risk management solutions related to default management, bankruptcy and foreclosure, as well as systems to ensure compliance with specific legislation.

Business Value

We bring the following business value to our customers:

  • Lower development/maintenance costs through faster access to reusable assets across enterprise
  • Centers of Excellence in domain, QA, and technology to tackle various dynamic situations
  • Alignment of business process for functionality enrichment and new product introduction
  • Across the spectrum service offering in Lending (Mortgage, Auto and Consumer Lending) in Origination and Servicing.
  • Services
  • Industry Expertise
  • Consulting Services
  • Center of Excellence